客戶服務員 (聖淘沙名勝世界)

工作範圍:

Meet and Greet guests upon arrival.

抵達時與客人會面並致意。

To handle any incoming calls and answer guest enquiries.

處理任何來電和回答客人查詢。

Be familiar with the property safety, first aid and fire safety procedures

熟悉財產安全，急救和消防安全程序。

Handle guest complaints and refer to the superior in-charge.

處理客人投訴並參考上級負責人

Maintain excellent customer service Standards

保持卓越的客戶服務標準

Ensure proper follow up and handover 

確保適當的跟進和移交

細節:

• 每周工作五天

• 工作地點在聖淘沙名勝世界